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Process Tutorials
Achieve greater learning and understanding with multimedia process tutorials

Do you have a organizational process you would like explained in a simple, lucid way?
Every organization, be it a school or a Fortune 500 company, has a way of doing things, specific processes that are defined for a lot of functions. Considering the plethora of quality certifications you attain and need to maintain, it becomes all the more imperative for your people to understand and consistently follow key processes endorsed by your organization. With high employee turnover rates and new hiring happening all the time, how do you ensure your processes are being consistently followed? It's simple-just put your process down in a multimedia tutorial. It can be then edited, stored and referred to at will-as a reference by experienced, older employees and as a vital lesson and guide by newer ones.

What are the things we consider while creating a Process tutorial?

We produce multimedia product tutorials that can benefit your organization in a number of ways. Firstly the product tutorials educate customers on product features and advantages. Secondly, they serve as a valuable marketing tool to convert potential prospects. Thirdly, your sales people's understanding of the product is also enhanced when they view such tutorials and their selling pitch becomes much more effective.

Advantages of product tutorials

Content
Before we start on content, we will meet with you and discuss the process you need depicted in the tutorial, in complete detail. Does the process deal with the right way to hire people for your company? Is it about performance benchmarking, selling your products or payroll processing? We will examine the process and talk to relevant stakeholders to decide the key points and results desired. We consider which steps in the process would be better depicted or supported with visuals, videos and charts. In fact, we try to break up your process into a number of small discrete parts so they are easier for users to assimilate. The actual text which explains the process is also kept crisp, simple and short.

Good presentation
Content is vital to a process tutorial. However good design and presentation come a close second. Computer interaction with the right kind of graphics and navigation will make your process tutorial easier to understand. Flow charts, animated diagrams can present concepts so much more clearly than just a lecture or plain text. They lead users to a better understanding of the ideas being covered rather than a dull presentation of concepts.

Collection of Multimedia Assets and Development
When storyboarding the process, we will consider the assets to be included-the videos, animations, audio etc. each asset will need to be created and collected in the project database.

Creating the tutorial
Once the content is finalized, a team of animators and graphic designers will work to create your process tutorial modules. After which, the module will be subjected to testing by the Quality Assurance team. Once the process tutorial is deemed bug-free, it will be ready for use by your team. We create process tutorials which can be burnt and distributed on CD ROM or can be put online for viewing by the users.

Interested in our Process Tutorials? Request a Quote