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NEED |
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Ardent is a big player in the field of custom learning and communication solutions that help companies meet their business challenges. Ardent has a number of clients and therefore a lot of learning modules need to be developed for them. To attain the advantages of outsourcing, Ardent outsources its custom learning development work as its cost effective and Netsmartz is glad to be associated with Ardent who have put immense trust in our expertise and quality work.
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Challenge |
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Many challenges have come our way while developing numerous WBTs and CBTs but with the skills and expertise of our qualified professionals, all technical needs have been met in-house. The courses developed and that are being developed are interactive and interesting as they involve both audio and video. LMS integration and AICC/Scorm standards were followed. Most of these projects were required to be developed within really tight timelines. On many occasions a number of projects were developed with simultaneous deliveries on one day that made the task difficult but not impossible since quality metrics also need to be met without fail.
To meet all client specifications within tight time duration made the task challenging for the Development Team, Software Quality Assurance Team, and Program Managers.
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SOLUTION |
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Netsmartz has developed more than 50 web-based and computer-based training modules for some of the key clients of Ardent: |
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American Honda Motor Company |
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Ford |
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Monaco Coach Corporation |
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Volvo Cars of North America |
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KIA Motors America, Inc. |
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Mazda North American Operations |
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Acura |
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Pfizer Inc. |
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Porsche |
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BMW |
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Harley-Davidson Motor Company |
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Kodak |
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We have always exceeded client expectations and by delivering quality work on time on all occasions. Due to this fact, the trust relationship of Netsmartz and Ardent has strengthened over a period of time. As a result, we have been assigned many key projects and are still continuing to develop many more. On many occasions Netsmartz highly competent team have provided technical support and have successfully solved problems that required expert and specialist technical knowledge. To accomplish this, the Program Managers are totally involved, responsible, and play a key role. They plan everything perfectly, motivate the team on all occasions, and keep the client posted and updated continuously.
Netsmartz has also developed Asset Repository System for Ardent. Asset Repository system is an online storage and retrieval system for assets such as images, sounds, video clips, etc.
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TECHNOLOGIES USED |
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– Programming languages: Flash ActionScript, JavaScript, HTML, Director Lingo
– Platform: Windows Environment, UNIX, Mac
– IDE: Docent Outliner, Lectora, Macromedia Flash, Adobe Photoshop, Macromedia Director, Text Editor
– LMS: L5, Peoplesoft, Docent, Learn
– Standards: AICC, Scorm
– Documentation: Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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BENEFITS |
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The WBT and CBT training modules are cost effective and convenient that can be taken anytime. These training modules were mostly sales trainings dealing with the features and characteristics of the new products and customer care and selling skills. Such trainings help the sales and marketing people to be well informed about the product they are marketing with the right approach towards the customer.
For Netsmartz, developing E-learning modules for Ardent has proved to be a great learning and challenging experience. Client appreciation has always worked as a morale booster for the team and makes them more determined to excel in future endeavors. |
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